Dairy Queen® Delivery: Food & Treat Delivery Partners

FAQs

• Can I order delivery through the DQ App?

  Yes, you can order delivery through the DQ App and DQ.com at participating locations.

• I had a problem with my delivery driver/delivery handling

  We are very sorry to hear you had a problem with your delivery! Because the delivery driver was from a third-party service, they handle all details regarding this delivery driver. Please reach out to the delivery provider directly regarding your experience.

• I had a problem with my delivery driver/delivery handling:

  We are very sorry to hear you had a problem with your delivery! Because the delivery driver was from a third-party service, they handle all details regarding this delivery driver. Please reach out to the delivery provider directly regarding your experience.

• I ordered delivery through a third-party service and had a problem/need a refund on my delivery order

  We are very sorry to hear you had a problem with your delivery order! Because the transaction was processed through a third-party service, they handle all details regarding your order. Please reach out to the ordering provider directly.

• I ordered delivery through a third-party service and had a problem/need a refund on my delivery order:

  We are very sorry to hear you had a problem with your delivery order! Because the transaction was processed through a third-party service, they handle all details regarding your order. Please reach out to the ordering provider directly.

• I ordered delivery through the DQ App and had a problem/need a refund on my delivery order

  We are very sorry to hear you had a problem with your delivery order! Please contact the store you ordered from. Your refund will need to be processed by the store directly.

• Why can I not order a cone or sundae through delivery?

  You will find that items like cones, sundaes, and the PEANUT BUSTER® Parfait, are not available for delivery. These products do not travel well and would not meet your expectations when delivered.

• Why can I not order a cone or sundae through delivery?

  You will find that items like cones, sundaes, and the Peanut Buster Parfait, are not available for delivery.  That is because these products do not travel well and will not arrive looking at all like what you expect.