I had a problem with my delivery driver/delivery handling

We are very sorry to hear you had a problem with your delivery! Because the delivery driver was from a third-party service, they handle all details regarding this delivery driver. Please reach out to the delivery provider directly regarding your experience.

Why can I not order a cone or sundae through delivery?

You will find that items like cones, sundaes, and the Peanut Buster Parfait, are not available for delivery. That is because these products do not travel well and will not arrive looking at all like what you expect.

I ordered delivery through a third-party service and had a problem/need a refund on my delivery order

We are very sorry to hear you had a problem with your delivery order! Because the transaction was processed through a third-party service, they handle all details regarding your order. Please reach out to the ordering provider directly.

I ordered delivery through the DQ App and had a problem/need a refund on my delivery order

We are very sorry to hear you had a problem with your delivery order! Please contact the store you ordered from. Your refund will need to be processed by the store directly.

Can I order delivery through the DQ App?

Yes, you can order delivery through the DQ App and DQ.com at participating locations.

Dairy Queen® Delivery: Food & Treat Delivery Partners

Find DQ Delivers in the DQ App

DQ Delivers.

Only in the DQ App.

FAQs

Enter your Zip Code

to find nearby DQ® stores offering delivery

Once you select an independent delivery provider on the store detail page, you will be redirected to the third party delivery provider’s website and prompted to enter your address. Delivery is only available in select areas and subject to availability. Delivery fees, booking fees, and minimum order requirements may apply.

DQ^® Delivers

Ordering delivery of delicious DQ^® food and treats is even easier than eating it